There are three types of mathematicians, those who can count and those who can't.

Blog

Welcome!

This website has Info on Aircraft, Original Wallpaper, and Links to Programs and Cool Websites.

Contact me with questions/comments/concerns. Don't worry about your email address I hate spam too.

 

Wednesday, January 09, 2008
Creative Gave Me the Finger

I wrote Creative regarding their horrible Vista support for my Creative Labs PCMCIA Sound Blaster Audigy 2 ZS Notebook card.

I purchased a Creative Audigy 2 ZS Notebook card. I purchased it for a Windows Vista laptop. The information displayed on the creative website said this would be compatible with Vista. However, the support is terrible. The last driver released for this card was March 16, 2007. That is totally unacceptable. When will this card's drivers be updated to be more compatible with Vista. You are starting to lose a loyal Creative Customer.

The card causes blue screens. Also, in Vista's Control Panel, there is an option to hear the output out of all 5.1 speakers. I only hear output out of the front two. The drivers just do not play well with Vista.


Their response:

Dear Curtis

Thank you for contacting Creative email support. I appreciate the opportunity to help you.

Regarding your last email. We are not aware a new update for this product will be released. They only release if one is need. We have modems that have not been updated for several years. Until what is listed online it obsolete and I new one is needed there probably will not be anymore. Also remember that ANY Email Creative advisors are not forewarned or told about future releases. When they hit the Creative Web page they are ready.

I apologize for any inconvenience this issue may have caused you.

Here is a link to the Creative savings center.

http://us.creative.com/shop/

Thank you for choosing Creative!

The bad grammer is theirs. Basically I was just told to buy a newer product. Goodbye creative. Anyone try Sondigo's Callisto Home Theatre Adapter?

Categories: Personal, Technology

posted by Curtis @ 9:42 PM | link | Comments (0)

 

Comments (0):

 

Add a Comment

All Spam will be removed, so don't even bother.

All fields marked with * are required.

*Name:
E-Mail Address:
Your Website URL:
*Comments:

No HTML tags allowed.

*Captcha:
(This is an anti-spam measure. Enter the correct letters and numbers between A-F and 0-9 from the image into the text box. If it is too hard to read, just hit submit and the picture will redraw.)
This is a captcha-picture. It is used to prevent mass-access by robots. (see: www.captcha.net)
  

To send me a private message instead, use my feedback form.